Service Directory Auditing

Analyzing and auditing a service directory for adherence to standards, style guide, taxonomy or keyword adherence, and completeness demands both time and capacity.

Poorly curated service directories risks inconsistency, inefficiency, and ultimately, diminished usability. Even a few mistakes across a service directory can have negative impacts.But the tasks to evaluate the state of a service directory can be daunting for Resource Departments, especially for under staffed or single staff teams. 

Unsure how to calculate your capacity and costs for engaging in service directory change projects? See our white paper Cost & Capacity for Applying Changes to a Service Directory of Health & Human Services.

DGI Can Help

  • Analyze and audit your database for standard and style guide adherence, consistent taxonomy or keyword indexing, record completeness, and consistent content across all regions served
  • Lead strategy and planning initiatives to comprehensively integrate results into your existing data maintenance processes or service directory change projects
  • Deploy a team to methodically implement prioritized changes driven by your results to your service directory for immediate improvements to your service directory
  • Using Yanzio AI tools? DGI Can Help analyze your Yanzio results, Style Guide adherence, and taxonomy customization to identify changes needed to improve your Yanzio scores and ensure a consistent voice and application of the rules across your service directory

Yanzio is cloud-based, AI-powered subscription software to help your Information and Referral experts with their daily work. Yanzio is a trademark of Yanzio Corporation. To learn more visit www.yanzio.ai