Seeking Inform USA accreditation or reaccreditation is a big task and expense for any information and referral service.
Inform USA accreditation is a great way for information and referral services to demonstrate their credibility and relevance to their board, partners, and community. But it is a large undertaking, particularly for resource departments to be able to document and prove the uniformity, consistency, and accuracy of their service directory.
DGI Can Help
- Project management and strategic planning
- Audit public search engine to ensure independent access to service directory information
- Review, advice, or update Inclusion Policy, Style Guide, Taxonomy and Target Term Policies, and Taxonomy Customization
- Audit service directory for compliance to inclusion/exclusion criteria
- Audit service directory for adherence to Inform USA mandatory data elements
- Audit service directory for proper adherence to your organization’s style guide
- Audit for consistent use of taxonomy across the entire service directory, including consistent listing of common programs such as all hospitals or national programs such as WIC in all regions served
- Deploy a team to perform data clean up tasks as identified by audits and service directory needs including adherence to style guide rules, taxonomy indexing, and researching and entering new records to ensure completeness
- Deploy a team to perform annual verification and update of organizational records within the service directory to improve your annual update percentage
DGI Associates 